Awards and Accolades

Silver – Achievement in Quality Award, 2010

Our efforts received national recognition when this center was named the recipient of an American Health Care Association (AHCA)/National Center for Assisted Living (NCAL) Silver – Achievement in Quality Award.

The AHCA/NCAL Quality Award is modeled after criteria from the Baldrige Performance Excellence Program, the nation’s premier recognition for quality achievement.

The Silver award recognizes that the center is dedicated to performance measures, sustainable organizational and process results, and continuous quality and performance improvement. Once achieved, the designation is permanent.

Best in Class – Timely Follow-Up Award, 2009 and 2010

Pinnacle Quality Insight is an independent customer satisfaction firm serving more than 1,100 health care providers in 45 states. The Best in Class awards are given to nursing centers scoring in the top 10% for specific areas of quality service. Centers are ranked based upon monthly patient, resident, and family survey results, as well as side-by-side comparisons with similar nursing centers across the nation.

Quality Improvement Award, 2010

The Maine Health Care Association (MHCA) created the Quality Improvement Award in 2009 as a continuation of the Quality Improvement Certification program. The award was created to challenge nursing centers to further deeper the commitment to providing service excellence.

The Quality Improvement Award recognizes those centers that have made improvements and advances in the areas of staff retention, consistent assignment, clinical quality measures and satisfaction surveys.

Spirit of Fun Award, 2010

Float, Large Company Division, Yarmouth Clam Festival Parade

Director’s Award, 2010

Float, Overall Winner, Yarmouth Clam Festival Parade

Best in Class – Customer Follow-Up Award, 2010

Pinnacle Corporation

A Fortune Magazine Most Admired Company, 2009, 2010 and 2011
Kindred Healthcare, our center’s parent company, has been a Fortune magazine Most Admired Healthcare Company for the last three years.  The Most Admired list is the definitive report card on corporate reputations.  Fortune magazine ranks companies within industries, based on nine different “attributes of reputation.”  To create the industry rankings, surveys were sent to over 4,000 executives, directors, and analysts to select the 10 companies they admired most.